Delivering the purchased service
Guidelines for delivering purchased services: automate access provisioning, provide strong onboarding, and enable self-service user access management.
After a purchase is made, the goal is simple: get customers using what they bought—quickly and securely. For most services, the critical step is granting user access to the right people.
Veracity focuses on three key outcomes for delivery:
- Automated delivery Turn an order into access with minimal manual steps.
- Seamless onboarding Guide customers smoothly from “paid” to “productive.”
- Self-service user access management Let customers add and manage their own users.
To support these outcomes, Veracity provides platform capabilities you can adopt as needed: